Issues logging in to Pandora
Forum rules
Porteus Kiosk section of the forum is unmaintained now. Its kept in a 'read only' mode for archival purposes.
Please use the kiosk contact page for directing your queries: https://porteus-kiosk.org/contact.html
Porteus Kiosk section of the forum is unmaintained now. Its kept in a 'read only' mode for archival purposes.
Please use the kiosk contact page for directing your queries: https://porteus-kiosk.org/contact.html
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- White ninja
- Posts: 13
- Joined: 09 Aug 2016, 19:53
- Distribution: Kiosk 4
- Location: Grove City, PA
Issues logging in to Pandora
For reasons unknown, about 3 weeks ago users using Porteus Kiosk became unable to log into to pandora.com with their accounts getting an "Incorrect Password or E-mail" error. I have thoroughly test this in 5.2.0 using both Firefox and Chrome as the browser and can verify that there is definitely something going on with Porteus Kiosk (or the versions of the browsers that it uses) causing something to fail on whatever authentication schema pandora.com is using.
- fanthom
- Moderator Team
- Posts: 5667
- Joined: 28 Dec 2010, 02:42
- Distribution: Porteus Kiosk
- Location: Poland
- Contact:
Issues logging in to Pandora
Tim,
Please ensure your login and password is correct.
I'm nearly sure this is the reason of the error.
Thanks
Please ensure your login and password is correct.
I'm nearly sure this is the reason of the error.
Thanks
Please add [Solved] to your thread title if the solution was found.
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- White ninja
- Posts: 13
- Joined: 09 Aug 2016, 19:53
- Distribution: Kiosk 4
- Location: Grove City, PA
Issues logging in to Pandora
It's absolutely not an incorrect username/password issue. I can literally have the same username/password succeed in Firefox on Windows on one screen and have it fail inside a VirtualBox of Porteus Kiosk on another screen.
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- White ninja
- Posts: 13
- Joined: 09 Aug 2016, 19:53
- Distribution: Kiosk 4
- Location: Grove City, PA
Issues logging in to Pandora
Here's the exact same user/password combo that succeeds in Firefox in Windows, failing inside Firefox in Porteus Kiosk on VirtualBox. The example password has been subsequently changed.
Windows:

Porteus Kiosk:

Windows:

Porteus Kiosk:

- fanthom
- Moderator Team
- Posts: 5667
- Joined: 28 Dec 2010, 02:42
- Distribution: Porteus Kiosk
- Location: Poland
- Contact:
Issues logging in to Pandora
Tim,
Please check if logging to this webpage works under Ubuntu.
Please test Firefox ESR version and not the standard:
https://ftp.mozilla.org/pub/firefox/rel ... sr.tar.bz2
Thanks
Please check if logging to this webpage works under Ubuntu.
Please test Firefox ESR version and not the standard:
https://ftp.mozilla.org/pub/firefox/rel ... sr.tar.bz2
Thanks
Please add [Solved] to your thread title if the solution was found.
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- White ninja
- Posts: 13
- Joined: 09 Aug 2016, 19:53
- Distribution: Kiosk 4
- Location: Grove City, PA
Issues logging in to Pandora
It will work in Firefox ESR in Windows.
It's going to take me some time to setup a Ubuntu VM to test Firefox ESR in it.
It's going to take me some time to setup a Ubuntu VM to test Firefox ESR in it.
- fanthom
- Moderator Team
- Posts: 5667
- Joined: 28 Dec 2010, 02:42
- Distribution: Porteus Kiosk
- Location: Poland
- Contact:
Issues logging in to Pandora
You can do the testing in the live Ubuntu session (no need to install Ubuntu, just boot the ISO in VM).
Thanks
Thanks
Please add [Solved] to your thread title if the solution was found.
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- White ninja
- Posts: 13
- Joined: 09 Aug 2016, 19:53
- Distribution: Kiosk 4
- Location: Grove City, PA
Issues logging in to Pandora
It appears to also be failing in Ubuntu 20.04.2.0.
- fanthom
- Moderator Team
- Posts: 5667
- Joined: 28 Dec 2010, 02:42
- Distribution: Porteus Kiosk
- Location: Poland
- Contact:
Issues logging in to Pandora
Please contact Pandora support.
Maybe they started rejecting browser user agents indicating platforms other than Windows.
Thanks
Maybe they started rejecting browser user agents indicating platforms other than Windows.
Thanks
Please add [Solved] to your thread title if the solution was found.