Can't Print

[hammerb]

I am newbie to Porteus Kiosk software and a newbie to linux in general. I absolutely love porteus. i have a situation where Porteus Kiosk is absolutely perfect. I am having problems getting the software to print. I have a HP Lasterjet 2100 which is specifically listed in the list of printer when you setup a printer in the kiosk software. I have a web site that has a print button built in that invokes the print command. I even get the print dialog window to pop up and everything. The printer listed is "kiosk printer" or something like that. however when i click print nothing happens. I know that the problem is with me and my limited knowledge of linux. I have a gut feeling I am missing something. can anyone help.

[fanthom]

Hello hammerb,

This model is well supported by two drivers:
gutenprint
hplip

Is the printer attached through usb or its a network printer maybe?

In any case - please do as follows:
- select 'HP LaserJet 2100 Series Postscript' driver in the wizard
- install kiosk and boot
- try to print
- enter 127.0.0.1:631/admin in the URL bar
- send me access and error logs to support@porteus-kiosk.org

You may also try second driver which is 'HP LaserJet 2100M' (gutenprint) so please repeat whole procedure again.

Thank you.

[hammerb]

Can anyone please help me get this printer working?

My company simply will not allow someone from the outside to access anything on the network. I can open the web page, I can provoke the print command, I can send a print job to the printer. but two different printers and two different means of connecting the printers to the computer end with nothing getting printed out. I am not linux savvy but I know that someone out there has found a way to get a printer to work on Porteus-Kiosk.

[Bogomips]

Matter of Urgency?

[Robbocop]

Hi there,
I've installed Proteus Kiosk Vers. 3.5.0 yesterday and came to the same problem: No printing. Print function was activated, Printer-model was selected and installed, but no printing was going on. I solved this problem by activating the Proxy-Exception for "localhost" and "127.0.0.1". An error-mesage during print showed that the system couldn't write a log file to the destination //127.0.0.1/....

[francois]

send access and error logs to support@porteus-kiosk.org

[fanthom]

I have updated 3.5.0 ISO to have '127.0.0.1' address in proxy exceptions by default.

Thank you for reporting.

[juniorgab]

Hi there!

Unfortunately I have a printer what isn't on the list of the printer in the wizard. This is it: Utax P-3521dn
https://www.utax.de/C125712200447418/vw ... _UT_UK.pdf
It knows more emulation, like PCL6, KPDL, IBM ProPrinter, and so on, but I can not choose any driver from the list with the printer works well.
I would like to use it with direct connection to the PC.

Could you give me any advice, how can I solve this problem, please?

Thank you,
BR
Gabor

[fanthom]

Hello Gabor,

Please query your printer manufacturer about linux drivers availability.
They'll know the best if this printer is supported under linux or not.

Thanks