Hi all.
Few days ago I get Dell Latitude E6540. All things works out of box, but webcam no. I was tried some Linux distributions (Ubuntu, Mint, Mageia), but nothing works. The camera is not available in the output of the "lsusb" command. Manually loading the "uvcvideo" driver does not work. In BIOS setup is camera enabled. Maybe some device drivers missing? Are you have any experience with this notebook?
Thanks.
Dell E6540 webcam not working
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tom2238
- Black ninja
- Posts: 49
- Joined: 15 Nov 2018, 14:52
- Distribution: Porteus MATE v5.0 x86_64
- Location: Czechia
Dell E6540 webcam not working
Information about another Dell Precision M4400.
In this computer webcam works. It is identified as SONiX Technology Inc.
Output of lsusb command:
Dmesg information about webcam:
I will try boot (on E6540) Windows 7 and get some information.
In this computer webcam works. It is identified as SONiX Technology Inc.
Output of lsusb command:
Code: Select all
Bus 001 Device 004: ID 0c45:63f8
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 239
bDeviceSubClass 2
bDeviceProtocol 1
bMaxPacketSize0 64
idVendor 0x0c45
idProduct 0x63f8
bcdDevice 86.10
iManufacturer 2 SONiX Technology Inc.
iProduct 1 Laptop_Integrated_Webcam_0.3M
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 585
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 500mA
** UNRECOGNIZED: 28 ff 42 49 53 54 00 01 06 01 10 00 00 00 00 00 d1 10 f4 01 d2 11 f4 01 d3 12 f4 01 d4 13 f4 01 d5 14 f4 01 d6 15 f4 01
Interface Association:
bLength 8
bDescriptorType 11
bFirstInterface 0
bInterfaceCount 2
bFunctionClass 14
bFunctionSubClass 3
bFunctionProtocol 0
iFunction 5 Integrated Webcam
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 14
bInterfaceSubClass 1
bInterfaceProtocol 0
iInterface 5 Integrated Webcam
VideoControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 1 (HEADER)
bcdUVC 1.00
wTotalLength 105
dwClockFrequency 15.000000MHz
bInCollection 1
baInterfaceNr( 0) 1
VideoControl Interface Descriptor:
bLength 9
bDescriptorType 36
bDescriptorSubtype 3 (OUTPUT_TERMINAL)
bTerminalID 2
wTerminalType 0x0101 USB Streaming
bAssocTerminal 0
bSourceID 5
iTerminal 0
VideoControl Interface Descriptor:
bLength 26
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 4
guidExtensionCode {7033f028-1163-2e4a-ba2c-6890eb334016}
bNumControl 8
bNrPins 1
baSourceID( 0) 3
bControlSize 1
bmControls( 0) 0x0f
iExtension 0
VideoControl Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 5
guidExtensionCode {6a108077-3202-dc11-8314-0800200c9a66}
bNumControl 9
bNrPins 1
baSourceID( 0) 4
bControlSize 2
bmControls( 0) 0xff
bmControls( 1) 0x01
iExtension 0
VideoControl Interface Descriptor:
bLength 18
bDescriptorType 36
bDescriptorSubtype 2 (INPUT_TERMINAL)
bTerminalID 1
wTerminalType 0x0201 Camera Sensor
bAssocTerminal 0
iTerminal 0
wObjectiveFocalLengthMin 0
wObjectiveFocalLengthMax 0
wOcularFocalLength 0
bControlSize 3
bmControls 0x00000000
VideoControl Interface Descriptor:
bLength 12
bDescriptorType 36
bDescriptorSubtype 5 (PROCESSING_UNIT)
Warning: Descriptor too short
bUnitID 3
bSourceID 1
wMaxMultiplier 0
bControlSize 3
bmControls 0x0000157f
Brightness
Contrast
Hue
Saturation
Sharpness
Gamma
White Balance Temperature
Backlight Compensation
Power Line Frequency
White Balance Temperature, Auto
iProcessing 0
bmVideoStandards 0x 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 6
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 14
bInterfaceSubClass 2
bInterfaceProtocol 0
iInterface 0
VideoStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 1 (INPUT_HEADER)
bNumFormats 1
wTotalLength 297
bEndPointAddress 129
bmInfo 0
bTerminalLink 2
bStillCaptureMethod 0
bTriggerSupport 0
bTriggerUsage 0
bControlSize 1
bmaControls( 0) 27
VideoStreaming Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 4 (FORMAT_UNCOMPRESSED)
bFormatIndex 1
bNumFrameDescriptors 5
guidFormat {59555932-0000-1000-8000-00aa00389b71}
bBitsPerPixel 16
bDefaultFrameIndex 1
bAspectRatioX 0
bAspectRatioY 0
bmInterlaceFlags 0x00
Interlaced stream or variable: No
Fields per frame: 2 fields
Field 1 first: No
Field pattern: Field 1 only
bCopyProtect 0
VideoStreaming Interface Descriptor:
bLength 50
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 1
bmCapabilities 0x00
Still image unsupported
wWidth 640
wHeight 480
dwMinBitRate 3072000
dwMaxBitRate 18432000
dwMaxVideoFrameBufferSize 614400
dwDefaultFrameInterval 333333
bFrameIntervalType 6
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 400000
dwFrameInterval( 2) 500000
dwFrameInterval( 3) 666666
dwFrameInterval( 4) 1000000
dwFrameInterval( 5) 2000000
VideoStreaming Interface Descriptor:
bLength 50
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 2
bmCapabilities 0x00
Still image unsupported
wWidth 352
wHeight 288
dwMinBitRate 1013760
dwMaxBitRate 6082560
dwMaxVideoFrameBufferSize 202752
dwDefaultFrameInterval 333333
bFrameIntervalType 6
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 400000
dwFrameInterval( 2) 500000
dwFrameInterval( 3) 666666
dwFrameInterval( 4) 1000000
dwFrameInterval( 5) 2000000
VideoStreaming Interface Descriptor:
bLength 50
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 3
bmCapabilities 0x00
Still image unsupported
wWidth 320
wHeight 240
dwMinBitRate 768000
dwMaxBitRate 4608000
dwMaxVideoFrameBufferSize 153600
dwDefaultFrameInterval 333333
bFrameIntervalType 6
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 400000
dwFrameInterval( 2) 500000
dwFrameInterval( 3) 666666
dwFrameInterval( 4) 1000000
dwFrameInterval( 5) 2000000
VideoStreaming Interface Descriptor:
bLength 50
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 4
bmCapabilities 0x00
Still image unsupported
wWidth 176
wHeight 144
dwMinBitRate 253440
dwMaxBitRate 1520640
dwMaxVideoFrameBufferSize 50688
dwDefaultFrameInterval 333333
bFrameIntervalType 6
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 400000
dwFrameInterval( 2) 500000
dwFrameInterval( 3) 666666
dwFrameInterval( 4) 1000000
dwFrameInterval( 5) 2000000
VideoStreaming Interface Descriptor:
bLength 50
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 5
bmCapabilities 0x00
Still image unsupported
wWidth 160
wHeight 120
dwMinBitRate 192000
dwMaxBitRate 1152000
dwMaxVideoFrameBufferSize 38400
dwDefaultFrameInterval 333333
bFrameIntervalType 6
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 400000
dwFrameInterval( 2) 500000
dwFrameInterval( 3) 666666
dwFrameInterval( 4) 1000000
dwFrameInterval( 5) 2000000
VideoStreaming Interface Descriptor:
bLength 6
bDescriptorType 36
bDescriptorSubtype 13 (COLORFORMAT)
bColorPrimaries 1 (BT.709,sRGB)
bTransferCharacteristics 1 (BT.709)
bMatrixCoefficients 4 (SMPTE 170M (BT.601))
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 14
bInterfaceSubClass 2
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0080 1x 128 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 1
bInterfaceClass 14
bInterfaceSubClass 2
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0100 1x 256 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 3
bNumEndpoints 1
bInterfaceClass 14
bInterfaceSubClass 2
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0320 1x 800 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 4
bNumEndpoints 1
bInterfaceClass 14
bInterfaceSubClass 2
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0b20 2x 800 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 5
bNumEndpoints 1
bInterfaceClass 14
bInterfaceSubClass 2
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x1320 3x 800 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 6
bNumEndpoints 1
bInterfaceClass 14
bInterfaceSubClass 2
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x1400 3x 1024 bytes
bInterval 1
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 239
bDeviceSubClass 2
bDeviceProtocol 1
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0002
(Bus Powered)
Remote Wakeup Enabled
Code: Select all
[ 7.831263] uvcvideo: Found UVC 1.00 device Laptop_Integrated_Webcam_0.3M (0c45:63f8)
[ 7.846621] input: Laptop_Integrated_Webcam_0.3M as /devices/pci0000:00/0000:00:1a.7/usb1/1-6/1-6:1.0/input/input15
[ 7.846693] usbcore: registered new interface driver uvcvideo
[ 7.846694] USB Video Class driver (1.1.1)
-
tom2238
- Black ninja
- Posts: 49
- Joined: 15 Nov 2018, 14:52
- Distribution: Porteus MATE v5.0 x86_64
- Location: Czechia
Dell E6540 webcam not working
After booting Hiren’s BootCD PE https://www.hirensbootcd.org/ I get the same information as from Linux. Web camera is maybe disconnected.
