Can't use anything past 5.2

[Dimitri]

I'm just at a loss here. 5.2 is the only iso that gives me no issues.

5.4 will connect to server for initial download of remote config. Once it installs and reboots it never connects to server again.
5.3 Gives the Locked profile error when I simulate power outage. No locked profile during normal reboot.
If I install 5.2 on same client all issues disappear.

Locked profile - how does it determine a process is being used on a computer?
How client is used- initial load of homepage provides a registration code. Client is then registered to signage server. Unregistering it hasn't helped.

I have some suspicions
Could it have something to do with server and client being on same network? Why that only affects 5.3 & 5.4 is beyond me.
Some of these clients may have had windows or previously ran porteus off a flash drive. I can't say for certain if it's all or some. byte for byte formatting didn't solve anything

[fanthom]

Hello Dimitri,

"5.4 will connect to server for initial download of remote config. Once it installs and reboots it never connects to server again. "
Please provide the config which is hosted on your PK Server (remove the passwords and other sensitive data from it).

"5.3 Gives the Locked profile error when I simulate power outage. No locked profile during normal reboot. "
Please test again on 5.4 release once the issue described above is fixed.

Thanks

[Dimitri]

[[ GLOBAL ]]
kiosk_config=server://nuc7pjyh
kiosk_server=smartcomm.ddns.net:443
allow_icmp_protocol=yes
homepage=--app=http://play.playr.biz
disable_private_mode=yes
disable_navigation_bar=yes
persistence=full
scheduled_action=Monday-04:00 Tuesday-04:00 Wednesday-04:00 Thursday-04:00 Friday-04:00 action:killall gui-app chrome; sleep 3; sync; reboot
disable_input_devices=yes
hide_mouse=yes
default_sound_card=0.3
shutdown_menu=no
kernel_parameters=acpi=force reboot=warm,cold,bios,smp,triple,kbd,acpi,efi,pci,force
timezone=America/New_York
run_command=grep -q 'update-interval' $chflags || echo '--check-for-update-interval=999999999' >> $chflags; rm /home/guest/.config/google-chrome/SingletonLock
additional_components=uefi.zip 08-ssh.xzm 09-x11vnc.xzm 06-fonts.xzm
gpu_driver=modesetting
root_password=
ssh_port=25
vnc_password=
vnc_port=15900
vnc_interactive=yes

[fanthom]

Dimitri,

Network related parameters are missing in your config.
Is this wired + dhcp setup?

Thanks

[Dimitri]

Yes sir. Wired + DHCP

[fanthom]

Dimitri,

1) Do you still have internet connection on the kiosk after reconfiguration? (after the config is downloaded from PK Server)

2) Please check if your kiosk client can access the server. Please enter this URL in the browser:
https://smartcomm.ddns.net

and check if you get the SSL certificate warning as explained here:
https://porteus-kiosk.org/server.html#troubleshooting

Thanks

[Dimitri]

Internet connection - Yes, because it's pulling the registration code for the digital signage site

Server - SSL error. Yes I get the "Connection is not private" error

[fanthom]

Dimitri,

1) Did you refresh the client list in the Admin Panel?

2) Do you have a PC in your office which we could use for recreating this problem?
I would need a direct SSH connection to the kiosk in order to find out why its not connecting to the server.

If this is possible then please send me Anydesk ID to support@porteus-kiosk.org. I'll connect to your desktop first and then SSH to kiosk.

Thanks

[Dimitri]

1). Yes, definitely refreshed the client list.

2) Just a Windows PC on the same network?

[fanthom]

2) I would need to connect to a Windows PC with Anydesk first and then SSH to kiosk.
Both PCs must be in the same network.

Thanks