Issues logging in to Pandora

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TimLevine
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Issues logging in to Pandora

Post#1 by TimLevine » 31 Mar 2021, 19:48

For reasons unknown, about 3 weeks ago users using Porteus Kiosk became unable to log into to pandora.com with their accounts getting an "Incorrect Password or E-mail" error. I have thoroughly test this in 5.2.0 using both Firefox and Chrome as the browser and can verify that there is definitely something going on with Porteus Kiosk (or the versions of the browsers that it uses) causing something to fail on whatever authentication schema pandora.com is using.

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fanthom
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Issues logging in to Pandora

Post#2 by fanthom » 01 Apr 2021, 08:06

Tim,

Please ensure your login and password is correct.
I'm nearly sure this is the reason of the error.

Thanks
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TimLevine
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Issues logging in to Pandora

Post#3 by TimLevine » 01 Apr 2021, 15:50

It's absolutely not an incorrect username/password issue. I can literally have the same username/password succeed in Firefox on Windows on one screen and have it fail inside a VirtualBox of Porteus Kiosk on another screen.

TimLevine
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Issues logging in to Pandora

Post#4 by TimLevine » 01 Apr 2021, 16:15

Here's the exact same user/password combo that succeeds in Firefox in Windows, failing inside Firefox in Porteus Kiosk on VirtualBox. The example password has been subsequently changed.

Windows:
Image

Porteus Kiosk:
Image

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fanthom
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Issues logging in to Pandora

Post#5 by fanthom » 02 Apr 2021, 07:50

Tim,

Please check if logging to this webpage works under Ubuntu.

Please test Firefox ESR version and not the standard:
https://ftp.mozilla.org/pub/firefox/rel ... sr.tar.bz2


Thanks
Please add [Solved] to your thread title if the solution was found.

TimLevine
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Joined: 09 Aug 2016, 19:53
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Issues logging in to Pandora

Post#6 by TimLevine » 03 Apr 2021, 00:01

It will work in Firefox ESR in Windows.

It's going to take me some time to setup a Ubuntu VM to test Firefox ESR in it.

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fanthom
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Issues logging in to Pandora

Post#7 by fanthom » 03 Apr 2021, 08:08

You can do the testing in the live Ubuntu session (no need to install Ubuntu, just boot the ISO in VM).

Thanks
Please add [Solved] to your thread title if the solution was found.

TimLevine
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Issues logging in to Pandora

Post#8 by TimLevine » 05 Apr 2021, 15:34

It appears to also be failing in Ubuntu 20.04.2.0.

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fanthom
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Issues logging in to Pandora

Post#9 by fanthom » 05 Apr 2021, 16:57

Please contact Pandora support.

Maybe they started rejecting browser user agents indicating platforms other than Windows.

Thanks
Please add [Solved] to your thread title if the solution was found.

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