Hello, I ran into this weird issue where after booting Porteus kiosk from a usb drive, I get a blank/black screen. I do not get a customization wizard to customize the config file. it just stays on a black screen and nothing happens.
i got the latest kiosk software 5.1 and planning to run into kiosk mode. The machines I have are windows 10 all-in-one PC's with intel 64-bit cpu.
please help.
thank you.
Blank/black screen after booting from USB porteus kiosk
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Porteus Kiosk section of the forum is unmaintained now. Its kept in a 'read only' mode for archival purposes.
Please use the kiosk contact page for directing your queries: https://porteus-kiosk.org/contact.html
Blank/black screen after booting from USB porteus kiosk
Have you tried to move the mouse for a few seconds after you see the blank screen? If you're using an old kernel, it's likely that you don't have enough entropy after boot...
- fanthom
- Moderator Team
- Posts: 5667
- Joined: 28 Dec 2010, 02:42
- Distribution: Porteus Kiosk
- Location: Poland
- Contact:
Blank/black screen after booting from USB porteus kiosk
I believe its the kernel problem.
@tlab11
Please boot latest Ubuntu ISO (or any other linux which works on your device), download and run this script:
https://porteus-kiosk.org/public/files/debug.sh
here is the command:
sudo bash debug.sh
then send /tmp/debug.txt report to support@porteus-kiosk.org.
I should be able to identify the hardware and hopefully find the solution then.
Thanks
@tlab11
Please boot latest Ubuntu ISO (or any other linux which works on your device), download and run this script:
https://porteus-kiosk.org/public/files/debug.sh
here is the command:
sudo bash debug.sh
then send /tmp/debug.txt report to support@porteus-kiosk.org.
I should be able to identify the hardware and hopefully find the solution then.
Thanks
Please add [Solved] to your thread title if the solution was found.
Blank/black screen after booting from USB porteus kiosk
Thanks for the reply.
even after pressing any keys you still see a blank screen. the only thing I noticed was an underscore (_) in the left hand corner. It's a brand new ALL in one PC.
Can i install any ubuntu version and run the script? will try to upload them tomorrow.
even after pressing any keys you still see a blank screen. the only thing I noticed was an underscore (_) in the left hand corner. It's a brand new ALL in one PC.
Can i install any ubuntu version and run the script? will try to upload them tomorrow.
- fanthom
- Moderator Team
- Posts: 5667
- Joined: 28 Dec 2010, 02:42
- Distribution: Porteus Kiosk
- Location: Poland
- Contact:
Blank/black screen after booting from USB porteus kiosk
As indicated in my previous email: any linux which works on your device would be good.
No need to install - you can run the script in the live mode.
Thanks
No need to install - you can run the script in the live mode.
Thanks
Please add [Solved] to your thread title if the solution was found.
Blank/black screen after booting from USB porteus kiosk
i was able to resolve the issue as I was working with the wrong version 4.0. tried 5.1 and it worked. Thank you for your help.