Porteus

I'm using the kiosk edition on evaluation which does free updates for period while evaluating. I can remotely get onto kiosk using ssh and configure remotely. Printing has stopped working. I suspect due to an update. Now I don't know what to do. There is no easy way for me to see if cups is running remotely - services, systemctl not recognised by system. cups error log shows errors. Scanning forums don't provide a clue.

Hello sudhashen,

Please tell us your 'printer_model=' parameter and also provide the CUPS error log.

Thank you.

Hi Fanthom

fyi - printer was working perfectly when first setup. tested printer on a windows computer and its fine.

printer_model=Canon PIXMA iP2840

Computer has been switched off now - I took a screenshot.
https://imgur.com/OTZctmj

This printer model is supported by the 'gutenprint' package which has not been updated in about a year:
https://porteus-kiosk.org/changelog-aut ... tml#180521

I really dont think the updates could cause your issues.

Please boot kiosk 4.8.0 ISO with updates disabled and confirm the printing works.
If yes the please contact me through support@porteus-kiosk.org and i'll ask you for associating your kiosk with my PK Server so i could debug this problem over SSH and VNC.

Thanks

ok booted off usb and chose new config with Chrome. Downloaded Chrome. Enabled printing and chose correct printer. Process downloaded I assume printing component - in process of setting up, could print test page. 3 tabs came up, 1 was cups and the other error page:

E [24/May/2019:13:36:08 +0000] TMPDIR (/tmp/kwiz.4294) has the wrong permissions.
E [24/May/2019:13:36:08 +0000] [Job 1] Files have gone away.
W [24/May/2019:13:36:08 +0000] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [24/May/2019:13:36:08 +0000] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [24/May/2019:13:36:08 +0000] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
E [24/May/2019:13:36:08 +0000] Unable to open listen socket for address [v1.::1]:631 - Address family not supported by protocol.
E [24/May/2019:13:36:08 +0000] [cups-deviced] PID 7008 (cups-brf) stopped with status 13!
E [24/May/2019:13:36:08 +0000] [CGI] Unable to execute ippfind utility: No such file or directory
E [24/May/2019:13:36:08 +0000] [cups-deviced] PID 7010 (gutenprint52+usb) stopped with status 1!
E [24/May/2019:13:36:10 +0000] [CGI] Unable to execute ippfind utility: No such file or directory
W [24/May/2019:13:36:16 +0000] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [24/May/2019:13:36:16 +0000] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [24/May/2019:13:36:16 +0000] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files

no print. However when I went to CUPS admin page and printed test page, printed. Also printed webpage thereafter and printed.

Rebooted into normal session and tried again - no print. What next?