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[solved] v 4 won't display wizard on Revo R3610 just a...

Posted: 01 Jun 2016, 08:00
by buttons
gobbledygook text and then nothing. Works perfect on 3.7.0
The 3610 is a 64 bit processor.

Any ideas please? Thanks


Mark

Re: v 4 won't display wizard on Revo R3610 just a little...

Posted: 01 Jun 2016, 08:16
by fanthom
Hello buttons,

Is the bug you are experiencing similar to this one?
http://porteus-kiosk.org/public/files/wizard_bug.jpg

If yes then it happens from time to time and i have not explanation why. Please reboot the system and try again.
If not then please take a photo and send to support@porteus-kiosk.org. Please also generate debug report using 3.7.0 ISO and send to the same address.

Thank you.

Re: v 4 won't display wizard on Revo R3610 just a little...

Posted: 01 Jun 2016, 09:53
by buttons
no it wasn't that one. The first Porteus Kiosk screen comes up then it goes blank and then just a few random text characters on top line some coloured and then nothing. As though X not starting. The graphics card is Nvidia Ion.
I've put 3.7.0 on for now as I am installing to a live environment - once I've got them working will see if I can get the reports you requested.

Thanks

mark

Re: v 4 won't display wizard on Revo R3610 just a little...

Posted: 01 Jun 2016, 17:08
by buttons
sent the report from 3.7 and screenshot from 4.0 :-)

Re: v 4 won't display wizard on Revo R3610 just a little...

Posted: 02 Jun 2016, 08:38
by fanthom
Could be related to the bootsplash which is used in 4.0.0 by default on the installation ISO.
I'll send you testing ISO without bootsplash so we could be sure.

Re: v 4 won't display wizard on Revo R3610 just a little...

Posted: 03 Jun 2016, 07:16
by buttons
Fantastic support - that did the trick. Thanks also for help with installing printer driver.

:D