CPU soft lockups on Celeron J3355 system booting from 5.5.0 install media [Solved]
Posted: 25 Sep 2023, 00:04
Hello! I have a HP 20-c210 system (Celeron J3355-based) which is looping on CPU soft lockup errors when attempting to boot from the Porteus Kiosk 5.5.0 installation media:
c210 boot screen
Note that everything before the lockup messages seems to be standard behavior for this machine. The machine has BIOS updated to the most-recent available version (2021).
The installation media has worked (and continues to work) properly on various systems.
Noting that 5.5.0 is based on the 6.1.20 kernel, I installed Ubuntu on this c210 and compiled the 6.1.20 kernel on it with default configuration and booted into it. No problems.
Here is a file containing output of "uname -r", "dmidecode -t baseboard", "cat /proc/cpuinfo", and the default configuration file used to build the working 6.1.20 kernel:
c210 info
The most similar machine I have is a HP 20-c013w system (Celeron J3060-based) which has run 5.5.0 just fine. For comparison, here is a file containing the output of "dmidecode -t baseboard" and "cat /proc/cpuinfo" on it:
c013w info
Note that the c210 BIOS settings are nearly identical to those of the c013w.
I only have the one c210 available, but it successfully runs Ubuntu, Kali, and Windows so I tend to think it is fine.
My next step was to try to create PK installation media with the vanilla 6.1.20 kernel and/or run Ubuntu with the PK kernel, but I couldn't find much support for this. But I am happy to test custom ISOs or kernel builds as requested and made possible.
Thanks!
c210 boot screen
Note that everything before the lockup messages seems to be standard behavior for this machine. The machine has BIOS updated to the most-recent available version (2021).
The installation media has worked (and continues to work) properly on various systems.
Noting that 5.5.0 is based on the 6.1.20 kernel, I installed Ubuntu on this c210 and compiled the 6.1.20 kernel on it with default configuration and booted into it. No problems.
Here is a file containing output of "uname -r", "dmidecode -t baseboard", "cat /proc/cpuinfo", and the default configuration file used to build the working 6.1.20 kernel:
c210 info
The most similar machine I have is a HP 20-c013w system (Celeron J3060-based) which has run 5.5.0 just fine. For comparison, here is a file containing the output of "dmidecode -t baseboard" and "cat /proc/cpuinfo" on it:
c013w info
Note that the c210 BIOS settings are nearly identical to those of the c013w.
I only have the one c210 available, but it successfully runs Ubuntu, Kali, and Windows so I tend to think it is fine.
My next step was to try to create PK installation media with the vanilla 6.1.20 kernel and/or run Ubuntu with the PK kernel, but I couldn't find much support for this. But I am happy to test custom ISOs or kernel builds as requested and made possible.
Thanks!