Page 1 of 1

Get rid of the print preview window

Posted: 26 Sep 2022, 16:26
by opr108
Hi! I'm using porteus kiosks on Linux machines and want totally disable print preview window. Is there any way to do it?
Silent print option doesn't work.

Get rid of the print preview window

Posted: 26 Sep 2022, 19:12
by fanthom
Hello opr108,

Silent printing does work in kiosk. Are you using 5.4.0 version?

Please provide your kiosk config (remove sensitive data from it).

Thanks

Get rid of the print preview window

Posted: 26 Sep 2022, 19:24
by opr108
Hello! I'm using 4.9.0 version

Get rid of the print preview window

Posted: 26 Sep 2022, 19:45
by fanthom
Silent printing was fixed in kiosk 5.1.0:
http://porteus-kiosk.org/news.html#201012

So you need to upgrade your clients to at least this version.

Thanks

Get rid of the print preview window

Posted: 26 Sep 2022, 19:48
by opr108
Thank you for the information! BTW is there any guide for upgrade?

Get rid of the print preview window

Posted: 26 Sep 2022, 19:58
by fanthom
You need to reinstall the client and point it to your remote kiosk config.
Thats all.

Thanks

Get rid of the print preview window

Posted: 27 Sep 2022, 08:47
by opr108
fanthom wrote:
26 Sep 2022, 19:45
Silent printing was fixed in kiosk 5.1.0:
http://porteus-kiosk.org/news.html#201012
It is said the bug was fixed for Mozilla. What about Chrome? We are using chrome

Get rid of the print preview window

Posted: 27 Sep 2022, 14:16
by fanthom
Just checked and silent printing works well on kiosk 4.9.0 + Chrome.

Thanks

Get rid of the print preview window

Posted: 27 Sep 2022, 14:55
by opr108
fanthom wrote:
27 Sep 2022, 14:16
Just checked and silent printing works well on kiosk 4.9.0 + Chrome.
Thanks
Well what could be wrong then? Could you show the config?

Get rid of the print preview window

Posted: 27 Sep 2022, 14:56
by opr108
Silent print means no preview window in any case? Maybe I'm wrong about that

Get rid of the print preview window

Posted: 28 Sep 2022, 06:34
by fanthom
"Silent print means no preview window in any case?"
Yes

"Well what could be wrong then?"
You are probably loading a different config than you think.
Or maybe you have customized the ISO manually and broke some kiosk functions.
Or maybe you are using Firefox and not Chrome.
Hard to guess ...

Silent printing works for me and for other kiosk users. Something is wrong on your side (human error).