Monoprice 15483 not able to calibrate

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krodo57
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Monoprice 15483 not able to calibrate

Post#1 by krodo57 » 27 Jan 2017, 22:37

I am trying to use a Monoprice 15483 touch screen monitor and when I enable touch screen calibration it gives me a message "action cancelled: no calibratable devices found". It displays fine but does not support touch.

Please advise.
Ken Rodolff

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fanthom
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Re: Monoprice 15483 not able to calibrate

Post#2 by fanthom » 28 Jan 2017, 10:55

Hello Ken,

Please generate debug report in the wizard:
http://porteus-kiosk.org/screens/news/150829/report.png

and send it to support@porteus-kiosk.org.

Thnak you.
Please add [Solved] to your thread title if the solution was found.

krodo57
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Re: [Solved]Monoprice 15483 not able to calibrate

Post#3 by krodo57 » 30 Jan 2017, 01:13

Tomasz Jokiel replied to the upload of my debug log and suggested that I needed to use the USB from the monitor to enable touch events. I was using a VGA cable and when I attached the USB to the computer and rebooted the touch screen worked with porteus-kiosk.

Thank you again.

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