Your wifi card works properly:
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02:00.0 Network controller : Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
Subsystem: Dell Device [1028:020c]
Kernel driver in use: ath9k
Kernel modules: ath9k
SSID has no encryption but maybe its filtered by MAC address? Or maybe its a captive portal which requires to login with username and password before accessing the internet?
If it really is captive portal then custom build will be necessary.
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